Hi, I'm Syaifuddin 馃憢
Learning to build and keep digital systems reliable as they grow.
Introduction
I'm a Site Reliability Engineer with 8+ years of experience building and operating reliable cloud infrastructure. I work across AWS, GCP, Linux, Docker, and Kubernetes, with a focus on deployment safety, observability, scalability, and cost efficiency.
My background spans technical support, Linux and network administration, DevOps instruction, and platform engineering. I enjoy turning recurring operational work into automation, improving how systems behave under pressure, and helping engineering teams ship changes with confidence.
Favourite Tech Stack
Certifications
CKA: Certified Kubernetes Administrator
Linux Foundation 路 View credential: CKA on Credly 路 Valid until
KCNA: Kubernetes and Cloud Native Associate
Linux Foundation 路 View credential: KCNA on Credly 路 Valid until
AWS Certified Cloud Practitioner
Amazon Web Services 路 View credential: AWS Certified Cloud Practitioner on Credly 路 Valid until
Associate Cloud Engineer
Google Cloud 路 View credential: Associate Cloud Engineer on Credly 路 Valid until
RHCSA: Red Hat Certified System Administrator (EX200)
Red Hat 路 Issued 路 ID 180-068-124 路 Expired
MTCNA: MikroTik Certified Network Associate
MikroTik 路 Issued 路 ID 1703NA692 路 Expired
EF SET English Certificate 69/100 (C1 Advanced)
EF SET 路 Issued 路 Does not expire
Experience
AWS User Group Malang Co-Lead
Amazon Web Services — Jakarta, Indonesia Current
Jan 2026 – Present
- Plan and organize AWS User Group events in Malang.
- Find and invite speakers, technical experts, and local practitioners to present AWS case studies, demos, and deep dives on services, architecture, and DevOps.
- Promote events and share community updates through social channels.
- Serve as a speaker, sharing knowledge about AWS, cloud computing, and DevOps.
DevOps & Site Reliability Engineer
Qiscus - Multichannel Conversation Platform — Yogyakarta, Indonesia Current
Dec 2021 – Present
- Design, secure, operate, and improve production cloud infrastructure across 3 cloud platforms: AWS, GCP, and Tencent, for performance, scalability, reliability, and cost efficiency.
- Run Docker and Kubernetes in production.
- Automate infrastructure, deployment, and operational workflows using Jenkins, Bitbucket CI, Argo CD, and Ansible.
- Investigate alerts and incidents, perform root cause analysis, and implement remediation.
- Participate in an on-call rotation to support internal teams and resolve production incidents.
- Build Bash, Python, and workflow automation to reduce operational toil.
DevOps Engineer
VESPERIA.ID — Jakarta, Indonesia
Jun 2024 – Mar 2025
- Develop reusable Terraform scripts and modules for infrastructure as code.
- Build and manage AWS ECS clusters and services, including AWS Secrets Manager and CodeBuild integrations.
- Provision and configure servers across 3 operating systems: Ubuntu, Red Hat, and Windows Server.
- Automate CI/CD pipelines using Jenkins, SonarQube, and Kubernetes.
- Collaborate with developers to fulfill infrastructure requests and troubleshoot technical issues.
DevOps Instructor & Facilitator
Binar Academy
Dec 2022 – Apr 2023
- Facilitated six months of DevOps learning for students starting at beginner level.
- Covered Linux administration, virtual machines, containers, cloud computing, and CI/CD.
- Strengthened DevOps knowledge through intensive hands-on practice in preparation for teaching.
Network Engineer
Jagoan Hosting Indonesia — Malang, East Java, Indonesia
Jan 2021 – Dec 2021
- Designed and implemented network-layer DDoS mitigation using BGP and Cloud Scrubber to minimize attacks with zero downtime.
- Designed and implemented a more highly available network architecture to reduce the effect of network disruptions.
- Designed, maintained, secured, improved, and troubleshot data-center networks.
- Handled internal networking projects and requests and communicated with external vendors.
Linux System Administrator
Jagoan Hosting Indonesia — Malang, East Java, Indonesia
Jan 2020 – Dec 2020
- Returned to Linux systems administration after the Product Designer role, bringing a stronger business perspective to infrastructure operations.
Product Designer
Jagoan Hosting Indonesia — Malang, East Java, Indonesia
Oct 2018 – Dec 2019
- Successfully created 2 products and became the product hero: VPS-X and Semi-Dedicated Web Hosting.
- Conducted user research and designed new products to meet user needs.
- Performed Linux system-administration work, including monitoring, hardware and software maintenance, and handling internal requests.
Linux System Administrator
Jagoan Hosting Indonesia — Malang Area, East Java, Indonesia
Apr 2018 – Oct 2018
- Deployed, maintained, and managed hundreds of bare-metal servers for virtualization and web-hosting services.
- Monitored servers with Prometheus and Grafana and maintained standard configurations using Ansible.
- Troubleshot problems and provided detailed root cause analysis.
- Processed escalations and requests from internal teams and Technical Support.
- Continuously improved the reliability and performance of production infrastructure.
Customer Support Officer
Jagoan Hosting Indonesia — Malang Area, East Java, Indonesia
May 2017 – Apr 2018
- Received customer inquiries, reports, and requests by email, ticket, and phone, primarily about web hosting, website issues, and server administration.
- Helped ensure the availability and performance of production systems using in-house monitoring systems.
- Troubleshot problems and provided detailed root cause analysis.
Web Developer
CV Cloud Astro — Malang, East Java, Indonesia
Jun 2016 – Sep 2016
- Developed websites using CodeIgniter, PHP, and CSS for a Malang-based software house.
- Converted selected web projects into Android applications using Apache Cordova or PhoneGap.
Projects & Public Work
Loading projects from GitHub...
Speaking & Community
Talks from AWS Summit and other technology events, along with community updates and technical notes.