Hi, I'm Syaifuddin 馃憢
Learning to build and keep digital systems reliable as they grow.
Introduction
I'm a Site Reliability Engineer with 8+ years of experience building and operating reliable cloud infrastructure. I work across AWS, GCP, Linux, Docker, and Kubernetes, with a focus on deployment safety, observability, scalability, and cost efficiency. You could say it's like playing Dazzle in Dota 2, keeping everyone alive and well.
My background spans technical support, Linux and network administration, DevOps instruction, and platform engineering. I enjoy turning recurring operational work into automation, improving how systems behave under pressure, and helping engineering teams ship changes with confidence.
Favourite Tech Stack
Certifications
CKA: Certified Kubernetes Administrator
Linux Foundation 路 View credential: CKA on Credly 路 Valid until
KCNA: Kubernetes and Cloud Native Associate
Linux Foundation 路 View credential: KCNA on Credly 路 Valid until
AWS Certified Cloud Practitioner
Amazon Web Services 路 View credential: AWS Certified Cloud Practitioner on Credly 路 Valid until
Associate Cloud Engineer
Google Cloud 路 View credential: Associate Cloud Engineer on Credly 路 Valid until
RHCSA: Red Hat Certified System Administrator (EX200)
Red Hat 路 Issued 路 ID 180-068-124 路 Expired
MTCNA: MikroTik Certified Network Associate
MikroTik 路 Issued 路 ID 1703NA692 路 Expired
EF SET English Certificate 69/100 (C1 Advanced)
EF SET 路 Issued 路 Does not expire
Experience
AWS User Group Malang Co-Lead
Amazon Web Services — Jakarta, Indonesia Current
Jan 2026 – Present
- Plan and organize AWS User Group events in Malang.
- Find and invite speakers, technical experts, and local practitioners to present AWS case studies, demos, and deep dives on services, architecture, and DevOps.
- Promote events and share community updates through social channels.
- Serve as a speaker, sharing knowledge about AWS, cloud computing, and DevOps.
DevOps & Site Reliability Engineer
Qiscus - Multichannel Conversation Platform — Yogyakarta, Indonesia Current
Dec 2021 – Present
- Design, secure, operate, and improve production cloud infrastructure across 3 cloud platforms: AWS, GCP, and Tencent, for performance, scalability, reliability, and cost efficiency.
- Run Docker and Kubernetes in production.
- Automate infrastructure, deployment, and operational workflows using Jenkins, Bitbucket CI, Argo CD, and Ansible.
- Investigate alerts and incidents, perform root cause analysis, and implement remediation.
- Participate in an on-call rotation to support internal teams and resolve production incidents.
- Build Bash, Python, and workflow automation to reduce operational toil.
DevOps Engineer
VESPERIA.ID — Jakarta, Indonesia
Jun 2024 – Mar 2025
- Develop reusable Terraform scripts and modules for infrastructure as code.
- Build and manage AWS ECS clusters and services, including AWS Secrets Manager and CodeBuild integrations.
- Provision and configure servers across 3 operating systems: Ubuntu, Red Hat, and Windows Server.
- Automate CI/CD pipelines using Jenkins, SonarQube, and Kubernetes.
- Collaborate with developers to fulfill infrastructure requests and troubleshoot technical issues.
DevOps Instructor & Facilitator
Binar Academy
Dec 2022 – Apr 2023
- Facilitated six months of DevOps learning for students starting at beginner level.
- Covered Linux administration, virtual machines, containers, cloud computing, and CI/CD.
- Strengthened DevOps knowledge through intensive hands-on practice in preparation for teaching.
Network Engineer
Jagoan Hosting Indonesia — Malang, East Java, Indonesia
Jan 2021 – Dec 2021
- Designed and implemented network-layer DDoS mitigation using BGP and Cloud Scrubber to minimize attacks with zero downtime.
- Designed and implemented a more highly available network architecture to reduce the effect of network disruptions.
- Designed, maintained, secured, improved, and troubleshot data-center networks.
- Handled internal networking projects and requests and communicated with external vendors.
Linux System Administrator
Jagoan Hosting Indonesia — Malang, East Java, Indonesia
Jan 2020 – Dec 2020
- Returned to Linux systems administration after the Product Designer role, bringing a stronger business perspective to infrastructure operations.
Product Designer
Jagoan Hosting Indonesia — Malang, East Java, Indonesia
Oct 2018 – Dec 2019
- Successfully created 2 products and became the product hero: VPS-X and Semi-Dedicated Web Hosting.
- Conducted user research and designed new products to meet user needs.
- Performed Linux system-administration work, including monitoring, hardware and software maintenance, and handling internal requests.
Linux System Administrator
Jagoan Hosting Indonesia — Malang Area, East Java, Indonesia
Apr 2018 – Oct 2018
- Deployed, maintained, and managed hundreds of bare-metal servers for virtualization and web-hosting services.
- Monitored servers with Prometheus and Grafana and maintained standard configurations using Ansible.
- Troubleshot problems and provided detailed root cause analysis.
- Processed escalations and requests from internal teams and Technical Support.
- Continuously improved the reliability and performance of production infrastructure.
Customer Support Officer
Jagoan Hosting Indonesia — Malang Area, East Java, Indonesia
May 2017 – Apr 2018
- Received customer inquiries, reports, and requests by email, ticket, and phone, primarily about web hosting, website issues, and server administration.
- Helped ensure the availability and performance of production systems using in-house monitoring systems.
- Troubleshot problems and provided detailed root cause analysis.
Web Developer
CV Cloud Astro — Malang, East Java, Indonesia
Jun 2016 – Sep 2016
- Developed websites using CodeIgniter, PHP, and CSS for a Malang-based software house.
- Converted selected web projects into Android applications using Apache Cordova or PhoneGap.
Projects & Public Work
Loading projects from GitHub...
Speaking & Community
Talks from AWS Summit and other technology events, along with community updates and technical notes.